First Steps

Your First Steps to a Challenging and Rewarding Future

The First Steps to becoming an insurance broker are important. After all, it’s not always easy to know how to put the investment you’ve made in your education to the best use. These days it’s harder than ever to know what you’re best suited for and what will provide you with a satisfying and rewarding career over time. Perhaps you’ve already started down a particular career path, but have a sneaky feeling that it’s not what you were looking for?

If you are enthusiastic, outgoing, self-confident, disciplined, hard-working and able to communicate effectively, then becoming an insurance broker could be the key to a challenging and rewarding future. A future that not only offers financial reward but the personal satisfaction of business management, customer service and community involvement.

Thinking About Becoming an Insurance Broker?
There are no hard and fast rules for entry.

Though brokerages prefer to hire people with post-secondary education, many will hire high-school graduates who demonstrate potential. For those considering taking post-secondary courses, classes in finance, accounting, economics, business law, business administration and public speaking will be beneficial to you in an insurance career. In fact, credits earned could be recognized for certain professional insurance designations.

Working as an insurance broker can offer you multiple career path options. There are actually many different careers within the insurance brokerage field, meaning you can likely find a position that suits your particular likes, strengths and ambitions — from part-time customer-service positions to determined commercial producers. Some typical positions in the industry include:

Entry-Level Customer Service Representative:
Processes basic insurance transactions and auto insurance policies.

Personal Lines Representative:
Processes more intricate insurance contracts for clients related to residential homes and personal belongings, supervised by a more senior broker. These contracts often include items such as residential and recreational property, automobiles and motorcycles, boats and other personal pleasure craft, collections, musical instruments and jewelry.

Commercial Lines Representative:
Processes and manages accounts for both business and commercial property lines, operating with less supervision both in the office and at the place of their client’s business. These brokers deal with such insurance coverage needs such as theft, damage, equipment protection, liability issues and business interruption.

Like commercial lines representatives, producers also process and manage coverage for both business and commercial property lines, focusing more on new business acquisition and larger accounts. They tend to work mostly outside of the office, often completing their transactions at their client’s place of business.

Account Executive:
Sells commercial lines insurance and manages relationships with large accounts. Most of their work is performed in the office. Branch office manager: Manages all activities conducted within a branch including operations, marketing, sales and administration.